Contents
Welcome to SecureAZ. Please read these Terms of Service ("Terms") carefully before using any website, platform, or service operated by SecureAZ Limited ("SecureAZ", "we", "us", or "our"), including the SecureAZ marketing websites and the customer application platforms at app.secureaz.com and app.secureaz.co.nz (collectively, the "Platforms"). By accessing or using the Platforms or any SecureAZ service, you agree to be legally bound by these Terms in their entirety.
By accessing or using the Platforms or any SecureAZ service, you ("User", "you", or "your") agree to be legally bound by these Terms in their entirety. If you do not agree, you must immediately cease use of the Platforms and all SecureAZ services.
These Terms govern all services provided by SecureAZ, including but not limited to cyber awareness training, phishing simulation campaigns, penetration testing, cyber health check tools, and any related services (collectively, the "Services").
Where you are accepting these Terms on behalf of a company or other legal entity ("Client Organisation"), you represent and warrant that you have the authority to bind that entity and its affiliates to these Terms.
SecureAZ provides cyber security awareness and training services to businesses. The specific services available to you will depend on your subscription plan or agreed scope of work, and may include:
SecureAZ reserves the right to modify, suspend, or discontinue any part of the Services at any time with reasonable notice to you.
Subject to your compliance with these Terms, SecureAZ grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platforms solely for your internal business purposes.
You must not:
SecureAZ reserves the right to revoke this licence and suspend or terminate your access at any time, without notice, for any breach of these Terms.
Access to the App requires registration of a user account. You agree to provide accurate, current, and complete information during registration and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and must notify SecureAZ immediately of any unauthorised access to your account.
You are responsible for all activities that occur under your account. SecureAZ is not liable for any loss or damage arising from your failure to maintain account security.
Where you are given administrator access, you are responsible for managing user permissions and access within your organisation's account. You must ensure that only authorised individuals are granted access to the App.
If you are deploying training on behalf of a Client Organisation, you warrant that:
SecureAZ provides phishing simulation services, which involve sending simulated (non-malicious) phishing emails and other social engineering communications to employees or users designated by you, for the purpose of testing and improving awareness of phishing threats.
By engaging phishing simulation services, you represent and warrant that:
You acknowledge that phishing simulations can cause stress, embarrassment, or distress to recipients. You agree that:
Fees payable for the Services are as set out in the applicable proposal, quote, order form, or subscription page provided by SecureAZ. Unless otherwise agreed in writing, all fees are stated in New Zealand Dollars (NZD) and are exclusive of GST, which will be added where applicable.
Unless otherwise agreed in writing, invoices are due for payment within fourteen (14) days of the date of invoice. SecureAZ may charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
SecureAZ may suspend access to the Platforms and Services, without liability, if payment is not received by the due date after providing you with 7 days' written notice of the overdue amount.
If you dispute any invoice in good faith, you must notify SecureAZ in writing within 7 days of receipt. Undisputed amounts remain due and payable by the original due date.
Where Services are provided on a subscription basis:
SecureAZ collects and processes personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platforms, you agree to the collection and use of your information as described in the Privacy Policy.
Where you provide SecureAZ with personal information about your employees or other third parties in connection with the Services, you warrant that you have all necessary rights and consents to do so under applicable privacy laws, including the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988.
Each party agrees to keep confidential all non-public information received from the other party in connection with the Services ("Confidential Information") and to use such information only for the purposes of these Terms.
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without reference to the Confidential Information; or (d) is required to be disclosed by law or court order.
You are solely responsible for all content, data, and materials you upload to the Platforms ("Uploaded Content"). You warrant that Uploaded Content does not infringe any third-party rights and does not contain unlawful, obscene, or otherwise objectionable material. You grant SecureAZ a non-exclusive, royalty-free licence to use the Uploaded Content solely for the purpose of providing the Services to you.
SecureAZ reserves the right to remove or disable access to any Uploaded Content that it reasonably considers to be unlawful, infringing, or otherwise inappropriate, without prior notice.
By using the Platforms or submitting your contact details, you consent to receiving marketing communications from SecureAZ. You may opt out at any time by:
Opting out of marketing does not affect transactional or service-related communications.
All content on the Platforms, including but not limited to text, graphics, logos, icons, training content, simulation templates, software, and data, is the property of SecureAZ Limited or its licensors and is protected by applicable intellectual property laws.
Nothing in these Terms transfers any intellectual property rights to you. You may not use SecureAZ's name, logo, or branding without prior written consent.
The Platforms and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
SecureAZ does not warrant that:
You are responsible for verifying with your insurer, regulator, or compliance team whether SecureAZ's Services meet your specific requirements.
To the fullest extent permitted by law, SecureAZ's total liability to you for any claims arising under or in connection with these Terms or the Services shall not exceed the total fees paid by you to SecureAZ in the three (3) months immediately preceding the event giving rise to the claim.
In no event shall SecureAZ be liable for any:
This limitation applies even if SecureAZ has been advised of the possibility of such damages.
You agree to indemnify and hold harmless SecureAZ Limited and its directors, officers, employees, agents, contractors, and licensors from and against any claims, liabilities, damages, losses, penalties, fines, costs, and expenses (including reasonable legal fees) arising from or related to:
These Terms commence on the date you first access the Platforms or agree to them, and continue until terminated. Either party may terminate these Terms on 30 days' written notice. SecureAZ may terminate immediately for material breach, insolvency, or non-payment.
On termination: your access to the Platforms will cease; you must pay all outstanding fees; and both parties' obligations of confidentiality survive. SecureAZ will provide a reasonable opportunity to export your data upon request within 30 days of termination.
These Terms are governed by the laws of New Zealand. The parties submit to the non-exclusive jurisdiction of the New Zealand courts. Where you are located in Australia, nothing in these Terms limits your rights under the Australian Consumer Law.
SecureAZ may update these Terms from time to time. We will provide at least 14 days' notice of material changes via email or a prominent notice on the Platforms. Your continued use of the Platforms after the effective date of changes constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using the Platforms and notify SecureAZ in writing.
You acknowledge that:
SecureAZ provides its Services as an educational tool to improve awareness, and makes no guarantee of specific security outcomes.
If you have any questions about these Terms, please contact us: